FAQ

How can we help you?

We do not accept returns, and all orders placed are final. However, we are committed to assisting you with any issues or questions you may have regarding your order.

If you receive a defective product, we are happy to assist with a return or replacement. Please contact us within 3-5 days of receiving your package and provide clear photos that include:

  1. The design on the product,
  2. The product label, and
  3. The specific area showing the defect.

For any other questions or assistance, feel free to reach out to our customer service.

 

Frequently Asked Questions

*Do You Ship Internationally?

Currently only sold in the United States.

*How long do you prepare the order?

Generally, your order will be shipped within 2-5 business days.

*Can I change something about my order and/or cancel it?

Once an order is made, no changes can be made. Including the item(s), and/or personal information. So please confirm the order information and provide the correct address before placing the order.

*Do you have any returns or exchanges?

We do not accept returns or exchanges and all orders placed are final. However, we are committed to assisting you with any issues or questions you may have regarding your order. If you encounter any problems with your order, please contact us within 3-5 days after receiving your package.

If you receive a defective product, we are happy to assist with a return or replacement. Please contact us within 3-5 days of receiving your package and provide clear photos that include:

  1. The design on the product,
  2. The product label, and
  3. The specific area showing the defect.


For any other questions or assistance, feel free to reach out to our customer service.